Archived and Closed
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I'm not sure if this is right place to ask, but my account (rather, my kids' account) came into arrears and ended up at collections because they overused texting/over their minutes per month. I agreed to a settlement proposal and paid this settlement amount (approx. $70 less than my last bill). I see it shows that the payment was made today, September 9th. I asked the man at the collection agency how long he figured until my service was up and running again and he said a few days. I am also not allowed to view my Koodo tab to see how much is left owing on their phones. Has anyone experienced this and how long did it actually take before your service was restored?