paid the outstanding balance today, and need to reactivate my line

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Photo of Rommel Baquiran

Rommel Baquiran

  • 70 Points

Posted 1 year ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 83,326 Points 50k badge 2x thumb
Did you call 611 to get it reactivated and di you also pay the reconnection fee? Or did you just pay th outstanding amount of your own Accord?
Photo of Daniel

Daniel, Employee

  • 5,574 Points 5k badge 2x thumb
Hi Romel! If your account was suspended, the payment you made needs to be received for the line to be reactivated. If you made the payment through online banking, for instance, it can take from 2 to 5 business days to be received. Hope that helps :)