Paid bill

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  • Question
  • Updated 1 month ago
My phone deactivated after two months of not paying for my bill and I just paid for my bill and fees today. How long will I have to wait for my phone to be reactivated?
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Tahnee Albert

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Posted 1 month ago

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Mats

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You will probably have to pay a $35 reconnection fee for your phone to work. Give them a call.

https://www.koodomobile.com/help/past...
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Tahnee Albert

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My next question would be whats the number I can call from my mobile phone? I don't have any other way to call.
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Mats

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*611 from your Koodo phone should get you to the right department if you follow the prompts.
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Goran, Mobile Master

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#227 will take you direct to the billing department and save you one level of waiting.
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Tahnee Albert

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Awesome! thank you.