Overseas issue

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  • Question
  • Updated 4 years ago
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im having a problem right now, i had to come back to my home country in a rush because my family was going through some issues here and i need to cancel my phone service with koodo, however i still owe this months service and part of my tab, is there a way for me to solve this from overseas, beforehand thanks a lot
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Posted 4 years ago

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Zaphod Beeblebrox

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Call this number from oversease 1-647-788-4337.

Long distance charges may apply.
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Curtules

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You could register pour pre-authorized bank payments from your Self Serve before you cancel, that way the final bill will be paid automatically. I believe pre-authorized payments continue after the account is cancelled if there's still an amount owing.
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Yannick

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Hi there, remember that it takes a full billing cycle before the pre-authorized payments become effective, so it will not work in this situation! Thank you!

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