Overpaid my bill and want the money back

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  • Updated 3 weeks ago
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I accidentally overpaid my phone bill and I understand that just goes as a credit toward my account but I need that excess money back right now.
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Liam P P Mulcahy

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  • broke!

Posted 3 weeks ago

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Dinh, Mobile Master

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hi Liam,
You would need to contact Koodo directly to ask for it.
I would suggest you send message to their facebook to avoid the wait on phone.
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David, Mobile Master

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However, you may find you have to pay yet another month's invoice before the payment is returned to you. You may well be ahead of the game to let it ride, and have a month's payment holiday.
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Dennis, Mobile Master

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How much over did you pay?
if koodo needs to pay you back they would need to issue a cheque, which is slow as molasses 

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