Over my data this month, was charged the $5 overage fee but my data has been blocked and I have been unable to use data since going over?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I went over my data this month, was charged the $5 overage fee but my data has been blocked and I have been unable to use data since going over?
Photo of Ashley Ormerod

Ashley Ormerod

  • 70 Points
  • Confused and Frustated

Posted 2 years ago

  • 1
Photo of Daniel

Daniel, Employee

  • 5,712 Points 5k badge 2x thumb
Hi Ashley! Since we can't access your account to remove a data block here, you can contact us on our Facebook or Twitter pages. Thank you :)
Photo of Michelle

Michelle

  • 112 Points 100 badge 2x thumb
Try turning off and turning back on.