Over billed for airtime

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  • Question
  • Updated 5 months ago
I was charged $2 for going over. Curious bc I used less than 200 of the plan’s 500 minute limit. How to apply for a Koodo refund?
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Posted 5 months ago

  • 1
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Paul Deschamps, Mobile Master

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Did you change your plan this month? If so your minutes are prorated so you only have the total minutes divided by thirty times however many days until the new plan.
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Check your bill to see what the overages are for. They could be roaming or long distance charges.