Outstanding tab balance

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  • Updated 1 year ago
  • Answered
I have an outstanding tab balance (-$). I want to give my phone to my son and upgrade to a new phone. Will the amount owing be billed to me, or must I pay it up front?
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John Dickson

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Posted 1 year ago

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Mathieu, Mobile Master

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Hi John,

When giving your phone to your son will he be taking over the account or will he be getting his own account elsewhere?

If you keep the account, the amount will be billed to you when upgrading the phone. If he gets the acocunt and you get a new account, then the money would be billed to him monthly or whenever he decides to pay off the phone.
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titaniumtux

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Depending on your outstanding balance amount and circumstances, share your story with customer loyalty and they might give you a break.
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Mathieu, Mobile Master

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Thanks for helping out titaniumtux. However, please be mindful of the last date threads are active. This one had no action in the past 9 days, which is safe to assume OP has resolved their issue.