Out of the country

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  • Updated 7 months ago
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Let us keep our plan when we are on a seasonal plan for us snowbirds.
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Doug Harrison

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Posted 4 years ago

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Chris Petersens

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Not just for snowbirds. :-) Anyone really.
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Doug Harrison

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You are right, we just happen to go to mexico for the winter.They told me when I bought the phone just buy a sim card down in mexico, still I am afraid of extra charges.
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BobTheElectrician

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Talk to other snowbirds in your area. Anyone using an AT&T compatible phone with a local SIM card will have the right recipe for you. Keep the Koodo SIM card in a safe place. You will need it when you return home.
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BobTheElectrician

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Koodo should partner with a US re-seller to offer more robust US service for regular travellers.

Koodo 200 minutes + 50 MB runs $35/month for Cdn only service. Add another $75 for a monthly US roaming combo and we're completely out of the ballpark.

Stateside I get 200 minutes + 100 MB for $20/month and use the same hardware, just swapping the sim card. Of course, Koodo has to be put to sleep at $15/month and calls to Canada cost an extra 4 cents a minute. I would gladly pay Koodo a few bucks more a month to keep the account active.

Much more interesting is that if I wanted to go whole hog in the US: 1200 minutes + 1 GB data = $50 per month PLUS I can split/pool the minutes and data with another phone on the same account for only $10/month. Usage can be tracked on-line and plans changed up the billing date to scale up or down so that you never have to over-pay. So husband and wife can each have their own phone with lots of minutes for $30 per month each or even less if demands are less heavy.
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Benaam Badnaam

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this is just an example : and this is what I have gathered with years of working side by side with Teleco :

Order profile management software allows only one type universal system code to determine access and also your monthly bill . so if you have Code-SEA30 ( monthly seasonal ) it will not take Code-CAN39 (current plan) or your old plan ..you can not have two billing code in one profile ..so either SEA30 can stay on your profile to bill you 15$ or CAN39 to bill you canada wide double data double minute (grandfathered ) plan on it ...once CAN39 gets crystallized, it's expired and can not be used by system again to regain access -kinda like expired RSA keys -system will not give you that plan back if you have moved on to something else or on a suspension status ..if Code - CAN45 is still an active plan and available to use in a system they should be able to use that code to start billing you at 45 $ for 500 min and 500mb data instead ..which is close to CAN39@39$ you lost ..

Hope this make sense ..do not ask me why service provider codes expires ..why we can not re activate old codes back in the system ? Who governs those code? Where do they come from ? How do they determine which code to make active or inactive and why ??
I don't know
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Ivan, Mobile Master

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These kind of things don't matter at all to customers. Paying $15/month just to keep your number doesn't seem to be a very value-oriented decision (especially when you can port your number to a VoIP service for a lot cheaper). If the current system won't allow for this, than the system is in need of work.
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Benaam Badnaam

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Not all the number can go LNP to VoIP ..been there ..you can not suggest customer to go VoIP and have three way conversation with VoIP about why VoIP can not LNP the number .. And lately there has been lots of NPA-NXX incompatibilities ...knowledge is the key :)
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clevercook

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Absolutely ridiculous that Koodo cannot accommodate travellers to the US for extended periods of time when other Canadian companies can like roam mobility for instance.  Koodo needs to do whatever needs to be done in order to allow their users to use their own phones and numbers at a more reasonable cost to them.  With roam mobility i get unlimited talk and text to anywhere in US and Canada for $40/ month .   And noooo way should we have to pay $15/month to keep our phones on suspend that is ridiculous we are not even using them, if we have another carriers sim card in them.   I can see $5 a month MAX to keep your phone number active that is all it should be worth.  GOUGING is what i call it but thankfully there are LOTS of other cell phone companies out there to choose from if they do not want to be more accommodating. 
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clevercook

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It is based in Vancouver and I pay Canadian funds for the service so I assumed it was Canadian but maybe they just have office there. Regardless their plan is a good one and much more economical than trying to use Koodo outside the country. 
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Allan, Mobile Master

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Koodo offers a recurring add-on for those travelling for a longer period in the US. $45/month for unlimited talk and text.
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clevercook

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Yes and that wouldn't be so bad if you weren't forced to have a plan on the Canada end too with the cheapest one being $30/mnth.  $75/mnth is a lot of money for a retired person on a fixed income just to be able to carry a phone while travelling.   
(Edited)
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Ivan, Mobile Master

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There are cheaper ways of keeping your number than paying for a plan while you are away for long periods of time.
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Goran, Mobile Master

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Traveling for extended periods of time is also a lot of money for someone on a fixed income. Especially if you're a snowbird I have no sympathy for someone who can afford two homes and annual travel. You can port your number to a VoIP to keep it and use it even while out of country.

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