Out of Country Services Questions

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  • Updated 2 years ago
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I am a Pre-paid customer. With the money I have saved being a Koodo customer, I am going to Cuba for a vacation in the near future. ;-) I have a few concerns.

- Will I be able to text back to Canada?
- Will I be able to send pictures via text to Canada?
- My wife is with me in Cuba. :-/ Will we be able to text each other?
- If I decide to check email, what kind of data charges can I expect to incur?

Any feedback, or additional international usage information is greatly appreciated. 
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flyersfan

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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Koodo prepaid does not work outside of Canada at all. Your only option is to have your phone unlocked so you can use a local SIM /carrier in your travel destination as long as your device is compatible with their frequencies used there.
(Edited)
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Margaret Ann W

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What about Tab?
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Chad Burr, Mobile Master

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Margaret
Tabb customers generally can roam outside of the country.

There are roaming packages available to make the cost more palatable,

Log into self serve and check out your options under add ons.
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flyersfan

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Alrighty then.
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Papaxiong Boots

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Unfortunately you have no service outside of Canada. The reason could be the technical issues, for example real-time billing of international roaming.
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Paul Deschamps, Mobile Master

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Again no need to parrot answers already given, we got this.
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BobTheElectrician

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Unlocking your phone may not be worth the effort (time & $$$) for a short stay.

Save the unlock fee and consider something that will work on wifi alone, such as the Pinger products on Google Play Store.
(Edited)

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