Others' can't identify me any longer

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  • Question
  • Updated 2 weeks ago
I was in Puerto Vallarta last week and used Easy Roam while away. Since I have returned, anyone I text cannot see my name, they only see my phone number in an odd format - it shows up to them as +51 953 702 47  
What can I do?
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Kelly Bullen

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Posted 2 weeks ago

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Dennis, Mobile Master

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Did your reboot your phone?  What phone do you have?
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Kelly Bullen

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I have an iPhone and yes, I did reboot my phone
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Dennis, Mobile Master

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Try Settings>Reset> Reset Network settings

note that your wifi passwords and Bluetooth connections will be lost