OS update renders Chromecast from Netflix inoperable

  • 1
  • Question
  • Updated 1 year ago
  • Answered
My LG G5's OS was updated to 7.0 this morning. This afternoon, I went to watch Netflix from the app, and the Chromecast icon didn't appear in the top right corner like it usually does. I searched through the app and the settings menu, but could resolve the issue.
Any ideas?
Might there be a setting within the OS to enable the feature?
Photo of Regan Riordon

Regan Riordon

  • 452 Points 250 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Uninstall the chrome cast app
Restart your chrome cast
Restart your device and reinstall the chomecast app
Make sure you're connected to the same wifi network as the chrome cast.
Photo of Regan Riordon

Regan Riordon

  • 452 Points 250 badge 2x thumb
Yep, reinstalling the Home and the Netflix app with device restarts did the trick. Thank ya!
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,580 Points 100k badge 2x thumb
Had the same issue and it's the Netflix app it's self, I've had to delete and reinstall it 3 times lately to fix the issue. Also if you have multiple user on your Netflix account then it also has worked to click over to another user and back