Ordering a new phone online without selecting a plan

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I recently broke my phone and I am looking to order a new phone online. The plan that I currently am on is no longer an option to choose from. It looks like I am able to purchase the new phone without selecting a new plan. Does that mean that the new phone that I order will automatically be put on the same plan that I'm currently paying for?


  • 72 Points

Posted 5 years ago

  • 1
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
Pretty much. When you get the new phone, just put your sim card into the new phone and you're good to go. If the new phone takes a different sized sim card, that sim card will come with the phone and you can go on self-serve (phones -> change phone -> new sim card) and change over the sim card and then place the new sim card into the phone and you're good to go. Everything will be the same including your plan.

This conversation is no longer open for comments or replies.