Ordering online ID

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  • Updated 12 months ago
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Hi so I live in a super small town with no Koodo or Telus store and I really really need a new phone and a plan. I've been told that I don't need photo ID to order a phone and I'm a little confused about this. I'm lacking photo ID right now, all I really have is birth certificate, SIN, Credit Card and mail proof of address. Is that enough? I can't come into a store right now at all but I don't want to have a huge hassle and half to cancel my order because of ID issues. Help!!
Photo of Poppy'Eliza Meredith Olive Willoughby

Posted 12 months ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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when you order a phone online you have to give your billing address that address has to match your credit card that's how the ID process is done online.
that's all? no photo ID? wow thats awesome.
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Dennis, Mobile Master

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Since it is online, photo id is unfortunately not possible.

However as a citizen, having some kind of photo ID is important
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Timo Tuokkola, Mobile Master

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You do still need a second piece of ID in addition to the credit card for the credit check though. For online orders this can be EITHER a drivers licence/photo ID card, OR your SIN.