Ordered new phone off of Apple website

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  • Updated 2 weeks ago
I ordered a new phone off of the Apple website to switch phones. I would like to keep the plan that I currently have. Can i just change the SIM card or do I need to go into store?
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Posted 2 weeks ago

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Paul Deschamps, Mobile Master

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You can just put your SIM Card in if it's the same size and away you go. If it happens to be a different sized SIM you will need to purchase a new SIM Card and have it activated on your account. The kiosk may be able to do it but if not then you can send Koodo a private message to their FB page and they can activate it for you.
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Allan, Mobile Master

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If your current SIM is the same size you can just out that one in the new phone. Otherwise you will need to buy a new SIM and activate it.