Ordered a new phone on tab, does my plan have to change?

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  • Updated 1 year ago
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I just placed an order for a new phone, taking advantage of a deal signing up with the tab. I searched community before doing so and it seemed that I could keep my old plan and just start a new tab. When going through the purchase there was no indication that my plan price would change, it fact it confirmed the old price of $30. However I've just recieved a service agreement staying the price as $40. I logged into self serve and my original plan details and price still show, so what's up? If I have to change plans can I pick a different tab plan? If I'm going to have to pay $40 I'd prefer one of the tab medium plans.
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Christine Schilling

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  • confused

Posted 1 year ago

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Allan, Mobile Master

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You got a new phone on tab small which would be $10/month. Your new cost would be $30+$10 for a total of $40
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Christine Schilling

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Thanks, that would make sense, except it's worded "minimum monthly charge (tab charge extra)" -$40
(Edited)
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Allan, Mobile Master

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It says at the bottom: "Minimum monthly charge (plus tab charge): $40
Which means monthly charge + tab charge, or $30 + $10.
(Edited)
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Christine Schilling

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Awesome, thanks again. So many years with the big cell companies make a person fear the worst! So kudos to koodo!
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Allan, Mobile Master

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No problem! If you have any other questions feel free to come back and ask!