Order status Order No. HFO19927462

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  • Updated 2 months ago
Wondering if there's rep that could check my order status. I recieved an email saying it's being verified but it's been a few days and I haven't received anything else. I've emailed about my order status but also gotten no response.
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Lorelei

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Posted 2 months ago

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David, Mobile Master

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The top of the order page indicates a 7 to 10 day backlog of orders. Under most circumstances, the next email you receive would be at time of shipping.
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Lorelei

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Ok perfect thanks I thought there might be an extra step due to the order being verified part. I've never seen that before but then again it's been a long time since I've had a postpaid plan and ordered online through a carrier. 
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David, Mobile Master

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Not unless you were specifically asked for additional information. The process should unfold in the next week or so.