Order status

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  • Updated 4 months ago
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I’d like an update on my order status. I received an order confirmation email 2 days ago when I set up a new account and ordered the Samsung Galaxy J3 Prime.
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Randy White

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Posted 4 months ago

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Allan, Mobile Master

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If you provide a HFO order number someone can look into it.
You're phone will likely be shipped in a couple days though. As well, currently this message is on Koodo's website "Heads up! Due to the high number of recent orders, your phone may take 10 business days or more to be processed. Sit tight! We're working as fast as we can."

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