Order Status

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  • Question
  • Updated 1 month ago
Can a rep please check the status of my order?
Order # HFO20135300.
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Megan Hynes

  • 70 Points

Posted 1 month ago

  • 1
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Dinh, Mobile Master

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hi Megan,
What phone did you order?, and when did you do it? Some phones had some backlog and as the results, the shipping notice could be delayed. Have you also checked also your email/voicemail if there was any mail from Koodo asking for extra information.
(Edited)
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Ranjan, Official Rep

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Hi Megan - looks like things were clarified yesterday that this will be a new line being added to your existing account. The order has now been approved for processing, and you'll receive an email confirmation with tracking info. once the order is shipped. Hope that helps!