Order Status,

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  • Updated 4 weeks ago
I place an order past 8 july, the expected delivery time are 3 to 5 day, but today I didn't receive the phone. Even the shipping or tracking info. Order No. HFO20134872  | Order Date: July 8, 2018
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Luis Chajon

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  • disappointed

Posted 4 weeks ago

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Goran, Mobile Master

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Then it hasn't been shipped out yet. You'll only get a notification when it's sent. Theres a few reps on here and one will likely let you know shortly what the status is.
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Ranjan, Official Rep

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Luis - I see that someone attempted to contact you on the 15th for some more information. They would have left a voicemail at the contact number you provided. If you haven't, can you please check that voicemail?
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Luis Chajon

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Hi, I have not a voicemail in my contact number. But someone call me yesterday while I was driving in the highway and unable to follow the conversation. What additional information is necessary?
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Ranjan, Official Rep

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Let me find out and get back to you. Will get confirmation on whether someone will be calling you back, or if they need you to call. Hang tight. 
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Ranjan, Official Rep

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Luis - please give the Web Store team a shout to get everything sorted out. You can reach them at 1-844-566-3697, from 3-9pm Tuesday - Friday.