Order status

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  • Question
  • Updated 1 month ago
I placed an order HF020161115 for a Samsung A8 and have heard nothing. On my bill i have started paying the tab but have no idea when my phone will be shipped out. Sent emails and left voicemail at koodo online store with no response. Can anyone help?
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Shelley Hodder

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Posted 1 month ago

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Dinh, Mobile Master

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hi Shelley,

When did you put the order? on the website they mentioned about a backorder about the A8 "Your order will ship in 2 to 3 weeks. Once you submit your order, your credit card will be charged and account changes will take effect immediately. " https://www.koodomobile.com/phones/samsung-galaxy-a8

You might have to wait for the shipping notice though.
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Robert, Mobile Master

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I would wait for an answer since you contacted them via multiple platforms. Next time, I would stick to FB or the community. That's where you're most likely to get the fastest answer.