Order Shipping Help!

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  • Question
  • Updated 3 weeks ago
Need help from a koodo rep for the status of my order. I havent recieved the shipping ang tracking info and am in desperate need of my new phone as my current one is broken. Thanks!
Order No. HFO19654104 
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Stevethreeb

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Posted 3 weeks ago

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Dennis, Mobile Master

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If you havent received your shipping email, it means it has not been shipped yet.

When did you order?
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Stevethreeb

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Hi Dennis, I ordered Tuesday late morning. I figured it wouldn’t take to long since I’m in the same city as their warehouse
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Dennis, Mobile Master

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It they have a backlog, it may take time to pick the order.

My expectation would be that it takes 3-5 business days before it is ready to ship.  Assuming normal working conditions