order?

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  • Updated 7 months ago
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Black Friday Mentions

Placed a order Dec 5. Got email conformation email, conformation number, but it says i will get a email once it is verified? Tried email and calling and can not get trough. Just trying to figure out if it will be here before xmas as it is a xmas gift
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G tighe

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Posted 7 months ago

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Allan, Mobile Master

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On the phones page it says:
"Heads up! Due to the high number of Black Friday and Cyber Monday orders, your phone may take up to 10 business days to be processed. Sit tight! We're working as fast as we can."
You'll have to wait a little bit but it should be in your hands before Christmas.
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G tighe

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Yes, I seen that. Just figured i would hear how long etc. by know. Just getting alittle worried it would not be here by Christmas.
Thanks:)
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Allan, Mobile Master

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Yea, they don't give any update emails, just one to confirm and one when it's shipped.
If you'd like you can leave your order number here and a rep and give you an update on the status of your order.
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G tighe

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thanks! Order # HFO18991925
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Ranjan, Official Rep

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Hi G - confirming that the order was received on Tuesday afternoon, and is in queue to be processed. No flags to report from what I can tell. As Allan mentioned, we are working through a backlog of orders given recent promotions, and it may take ~10 business days to process. You'll receive an email confirmation with tracking info. once the phone's ready to ship out. 
My order is at 11 days = 8 business days now. Simply ridiculous.

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