Order #HFO20096188 waiting on verification

  • 1
  • Question
  • Updated 2 weeks ago
  • Answered
I ordered the phone last weekend and thought that I might be receiving it before the 13th when I leave on a trip and need this phone, but verification is dragging on. Is there anything I can do to speed this up like go into a store? Can an agent doublecheck what's going on with my order and give me an estimated time for delivery?
Photo of rl

rl

  • 124 Points 100 badge 2x thumb

Posted 3 weeks ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,910 Points 100k badge 2x thumb
If they had additional questions the webstore would try to call you. I just think there Is a backlog at koodo
Photo of Burkely

Burkely

  • 454 Points 250 badge 2x thumb
you can send Koodo on Facebook PM. I did and my SIM cards were sent the next day.
Photo of rl

rl

  • 124 Points 100 badge 2x thumb
Mine too actually! Just received it now.
Photo of Dennis

Dennis, Mobile Master

  • 196,006 Points 100k badge 2x thumb
Just out of curiosity, did you get an email with your shipping tracking info?