Order Another Phone While Waiting For Tab To Reverse

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  • Updated 4 months ago
I'm waiting for my tab to reverse back to +$150 after returning phone. The phone arrived at the warehouse 5 days ago and I read that it usually takes 2 weeks to reverse payments/tab. My question is if I pay off the tab before it's reversed so that I can order a new phone before the sale ends will I get a credit for the amount I payed on my bill or will it go back to the tab?
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Posted 4 months ago

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Dinh, Mobile Master

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Hi Shannon,
You can't pay off that Tab (need to wait 90 days for a new Tab).

You should have all the charges reversed including your positive Tab. If you don't see it (as it was a Tab promotion, it might not be automatically refunded), you should contact Koodo directly to ask for it.