How long does it take for someone to respond from the Webstore? Terrible customer service on Koodos part, no matter what time I call it ends up going to an answering machine.
Thank you so much for your response! My order # HF019390164 - I ordered a galaxy s8 paid $440.00 with tax ( Med tab) then 2 days later I got an email offering from Komodo for the same phone and statement credits for $200 cheaper so I called Koodo to ask to either cancel the order and I will repurchase with the new promo or credit the difference back to my phone. They indicated I had to contact someone at The Koodo webstore. I have been calling and emailing all week with no response and I was hoping to get someone before it is sent out.