Online delivery

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  • Question
  • Updated 5 months ago
So I plan on ordering a phone that's only available online, I was wondering a few things

1. If I'm not home can someone sign for it?

2. While I have a little mailbox all letters and some Amazon packages get sent to one of those post boxes where you take a key and pick up the package. Do you put the phone in the post box or does it have to be delivered at the door

3. If that's not an option can I arrange for my phone to be picked up at a koodo location?

4. Generally speaking how long does it take for phones to be delivered?
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Mohamed Abdourahman

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Posted 5 months ago

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Dinh, Mobile Master

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1, Yes, normally it was delivered by Canapost to someone at your address.
2, No
3, No
4, It is depended on your location, phone models, and number of web orders.
(Edited)
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Paul Deschamps, Mobile Master

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Normally yes it's delivered at your door, unless you have Canada post workers at your local branch that don't do their job and even attempt delivery in which case they'll just slide a notice for parcel pick up into your mailbox located at the post office and hope you come in within the 15 day period before it's returned to the sender. I really wish Koodo wouldn't deal with Canada post they're a garbage postal service.... At least where I live.
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Mohamed Abdourahman

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Thanks for the answer, what happens if no one else is home, can I pick it up from a Canada Post office?
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Dinh, Mobile Master

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Yes, they normally put a notice at the door, if noone is at home. You need to bring your ID and that notice to the designated location to pick the phone.
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Mats

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Yes just go to the Canada post office where they say it is. Doesn't matter if you have the notice or not. Just show them ID and the package is yours. Enjoy your phone.
(Edited)
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rikkster, Mobile Master

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To add, your shipment will be assigned a tracking number where you can monitor the whereabouts of your package via Canada Post's tracking tool, (see links below). When the package reaches the "Out for Delivery" phase, you will see an approximate time for delivery.

Canada Post - Tracking
https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e2s1

Canada Post - Tracking tool terminology
https://www.canadapost.ca/web/en/kb/details.page?article=learn_what_track_too&cattype=kb&cat...