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Over the past 3 months, my cell phone charges have totaled $173.95. Month 1 was 57.86$, month 2 was $45.15. These two months total $103.01. I made this payment, it shows on my account that the payment was made and I have proof on my bank statement that the payment was made. My problem is that my online statement is not updating. I am now into my third month which I was charged $70.94 for. Even though I made a payment, my online balance is showing that I did and is asking for a full payment of $173.95 for the three months and is threatening me with cutting off my service. Please help fix this error.