Online banking

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  • Updated 1 year ago
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So I am trying to add my account to my payees for online banking to pay my bill. It says my account number isn't in the correct format... but that's the only account number I can find.
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Gabby Nichols

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Posted 1 year ago

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Do you bank with ATB? If you do they need two extra digits in front of your account number. You can find these numbers by going to your Koodo Self Serve and downloading one of your bills PDF it will be at the very bottom of page one with all the numbers. Find your account number and it will be the first two digits. I can screenshot too if you need further assistance.