Online Account

  • 1
  • Question
  • Updated 3 years ago
  • Answered
So about a month ago I bought a Kodoo sim card for my LG cell phone. At the store I got put on a prepaid plan. I didn't really bother with the online stuff, but now I'm looking to pay my bills like a grown adult and now I find that I can't access my account. I can call and recieve texts, so I know my phone is activated, and I get emails from Kodoo, but when I try putting my email and the password in to get onto my account online, it tells me my email isn't even in the system? What even.

Zach
Photo of Zach Holden

Zach Holden

  • 152 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
Are you sure it's prepaid?

Did you log onto self serve before?  Have you ever paid anything before?
Photo of Zach Holden

Zach Holden

  • 152 Points 100 badge 2x thumb
hey! I got it all figured out finally haha, Sometimes it takes the eyes of a mother to find the easiest things to see. But thanks!

This conversation is no longer open for comments or replies.