Oneplus 3t isn't receiving LTE

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  • Updated 2 years ago
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I just received my Oneplus 3t and it can only get 2g/3g/4g service. There probably aren't very many, if any at all, of these phones on the network. Do you think I have to call Koodo and have them input the IMEI of the phone into the system to get full LTE service?
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Zadam

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Posted 2 years ago

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Paul Deschamps, Mobile Master

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Nope it will not make a difference.
Make sure that LTE is enabled in your wireless network settings if there isn't an LTE option then LTE either isn't available on the device which I'm sure it is or 4g is what they consider LTE and display it as such.
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Ivan, Mobile Master

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Well, my OnePlus One shows 4G for LTE connections. They may have kept the same nomenclature.

However, If you have a EU/Asia or China model, you won't have the right frequency support for LTE with Koodo.
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Zadam

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Turns out I had wifi on when testing with the Motorola, doh. Everything is fine now and I get a strong 4g+ signal which is LTE.
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Mat Christou

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read their website, their LTE is not set up for most phones yet