One phone died.

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  • Updated 4 years ago
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On my account are my phone plan and my daughters phone plan under her name, but I pay both. Her phone has just died and I would like to know how to remove her from my plan. She will be 18 in 3 months and will be getting a new phone, under her own name at that time. Where do I go to to make those changes?
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Shannon Weber

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Posted 4 years ago

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Shannon Weber

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I should have stated that the phone that died was completely paid for.
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Robert, Mobile Master

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Hello there,

For this issue you would need to call Koodo directly.Dial *611 from your cellphone or



Here are a list of option available to you

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Dennis, Mobile Master

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Note that when you cancel her line, she will also lose her number. So when she starts her own account she will get another number

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