On my plan I have "unlimited family calling". How do I register my family members

  • 2
  • Question
  • Updated 6 months ago
Photo of Jim Corsbie

Jim Corsbie

  • 82 Points 75 badge 2x thumb

Posted 8 months ago

  • 2
Photo of Dinh

Dinh, Mobile Master

  • 41,824 Points 20k badge 2x thumb
I believe "unlimited family calling" is for lines within your account. If you want to have it, you would have to bring all your lines into one account.
Photo of Robert

Robert, Mobile Master

  • 107,060 Points 100k badge 2x thumb
Azure is totally right! It's between the people on the same account or bill.
Photo of Goran

Goran, Mobile Master

  • 97,448 Points 50k badge 2x thumb
You need to merge the two accounts. You'll need to contact Koodo to do that.
Photo of grace langley

grace langley

  • 92 Points 75 badge 2x thumb
At a kiosk, or telephone? Thank you.
Photo of Nancy Cochrane

Nancy Cochrane

  • 60 Points
Oh, this has happened to me so many times too.  I guess you have to be on the same account.  SIGH!!!   so I guess I'll have to keep paying the extra after my minutes are gone.  It happens at the end of every month when my minutes are getting close to being gone,  my mother wants to keep talking.....
Photo of David

David, Mobile Master

  • 93,614 Points 50k badge 2x thumb
Invite her to call you back during your free evenings and weekends! "Hey, Mom, I'm really busy just now can we chat after supper?"
Photo of Mayumi

Mayumi, Mobile Master

  • 115,066 Points 100k badge 2x thumb
What plan do you have?   If you receive phone calls from your mom and payimg overage every month, then you might want to upgrade your plan?
Or, if you have a good grandfathered plan and don't want to change it, then there is an " Unlimited Incoming Calls" Add-on for $10/mo.

I don't know what is your usage like and amount of overage charge every month... 
But you can take look at it :)