on koodo self serve it wont let me turn off my data block

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  • Updated 2 years ago
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Posted 2 years ago

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Daniel, Employee

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Hi Tayle!

Normally, removing the data block is like removing any other feature. 

To do so, go to "Other helpful links" > Add/remove/change add-ons > Your monthly add-ons.

Then click on "Change monthly add-ons" > in ""your current add-on(s)", click on the "X' to remove the "data block".

Please note that if you had the old free data block and you want to re-add it later, it now costs $2 a month. 

Please let us know if you are still unable to remove the data block.

Thanks :)

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