old phone to new phone

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  • Updated 5 years ago
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Hi I have an old phone with koodo that is not prepaid. I have just bought a new phone that is prepaid. can I use the same number and should I cancel my old phone before activating my new phone
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Alice Godson

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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You can port your number from postpaid to prepaid. The postpaid account needs to be active to be ported out and should be automatically cancelled when the port is complete.
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Sophia, Mobile Master

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Hi Alice,

If both have SIM cards, you can just transfer the old SIM to your new phone... that's all :)
Edit: oh wait, are you trying to say that you want to switch to a prepaid account? I might have misunderstood your post... please clarify :)

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