Old phone, new phone

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  • Updated 6 years ago
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Why won't you system accept my current phone number? Says it's invalid! At the moment, I only have a Rogers cell, no land line. You don't appear to like it.

How else can you deliver the phone if you won't accept my current number?
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Errol Gerry Schuler

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  • confused

Posted 6 years ago

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Timo Tuokkola, Mobile Master

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Ummmmm....which system?
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Errol Gerry Schuler

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The delivery system doesn't like my current phone number
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HippieLongstocking

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are you trying to order a phone on the webstore
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Errol Gerry Schuler

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Yes, I am.
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Paul Deschamps, Mobile Master

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Are you a Rogers customer trying to buy a phone from Koodo? You have to be a Koodo member to buy a phone from Koodo I believe. - KID ANDROID, ( Team.Android.Canada)
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Errol Gerry Schuler

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I'm trying to set up a new account, with a new phone from koodo
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Timo Tuokkola, Mobile Master

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Generally, the invalid number error means that something besides numbers has been entered in the phone number box.
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Errol Gerry Schuler

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I checked the number. My current number was accepted, except as the contact number for delivery. I'm just about ready to quit the whole process.
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Yannick

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Hi Errol, you can always order the phone and ask for a new number. Once you receive your phone, call us to activate the account (it's free as online activations are currently unavailable) at 1-866-995-6636 and we'll transfer your Rogers number at that time :) Make sure to keep your Rogers account active, otherwise the transfer can't be completed!
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Errol Gerry Schuler

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Kid Android, my parents don't have a phone number any more. I'm probably old enough to be your grandmother! I'll wait til we get to the coast at Christmas.

Thanks, tho.
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Paul Deschamps, Mobile Master

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Wow I'm 35 years old so if your old enough to be my grandmother then I applaud you for using a cell phone. I never knew my grandmother's they both past away before I was born but I know my wifes grandparents would never even know how to use a cell phone. That's really cool mam
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Errol Gerry Schuler

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Guess I'm not QUITE old enough to be your grandmother, but close. My granddaughter is 31. I learned about cell phones when they were the size of a brick! I do appreciate your advice. Thank you!
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Paul Deschamps, Mobile Master

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Ya I'm old enough to remember those bricks from Motorola lol. That's really cool and I hope you enjoy your time with koodo, I know I have. Have a great day mam.
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Errol Gerry Schuler

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It's been a pleasure talking to you. Have a great evening.
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samsvoc

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Just go to a Koodo kiosk and set everything up there.
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Errol Gerry Schuler

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Thanks, samsvoc. The problem with that is the nearest kiosk is through mountain passes full of snow. I will wait until I go to the coast at Christmas!

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