Old phone number did not transfer over

  • 1
  • Question
  • Updated 5 months ago
Just switched over to Koodo. I got my number ported over too, but for some reason my number is still showing up with the temporary number I was given when creating my account. The service rep said the port was completed and I even received a text saying the transfer was successful. I really don't want to lose my old number. What do I do?
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Nikita Fernandes

  • 70 Points

Posted 5 months ago

  • 1
This happened to me and when I did a hard reset of my phone everything was fixed.