Old phone number

  • 1
  • Question
  • Updated 2 years ago
  • Answered
My husband just switch for Koodo today and we didn't have the old account # at the time but he wants to keep is old # what can we do
Photo of Marie  Martin

Marie Martin

  • 80 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of BobTheElectrician

BobTheElectrician

  • 61,656 Points 50k badge 2x thumb
You will have to contact Koodo to get your old number "ported".

Can be done by phone (*611 on your Koodo handset) or by sending a private message on Koodo's Facebook page.

You will be responsible for any outstanding charges or bills with the old provider.
Photo of Marie  Martin

Marie Martin

  • 80 Points 75 badge 2x thumb
Thank you!
Photo of Dennis

Dennis, Mobile Master

  • 187,022 Points 100k badge 2x thumb
You can do this on self serve.  There is an option to change your number, and under that you have another option to port your number in