Old non smart phone account changing to unlocked Samsung S4.

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  • Updated 2 years ago
Old non smart phone account changing to new phone as required. New Koodo SIM in unlocked S4. Compatible with Koodo network, confirmed not stolen. Phone will not register on Koodo. New sim number entered in self serve an hour ago. What am I missing?
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Peter Read

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Posted 2 years ago

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Sophia, Mobile Master

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Could be as easy as rebooting the phone... try that first. Does the new SIM# show in self service?
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Peter Read

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There was not an old Sim number as it was an old simless model phone. Where would I see the new Sim number I entered in self-serve?
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Peter Read

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Reboot worked. Thanks