Okay so I can't make calls, receive or send texts, BUT I can receive calls. What does that mean? :O

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  • Updated 4 years ago
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Marc Vicente

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Posted 4 years ago

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Robert, Mobile Master

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Do you receive an error while you are making your calls?
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Marc Vicente

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when i call it say um1, your call cannot be completed as dialed.
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Dennis, Mobile Master

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Did you recently port your number over?
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Marc Vicente

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what is port your number over?
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Dennis, Mobile Master

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Did you recently move your phone number over from another service (or prepaid, etc)
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Robert, Mobile Master

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Have a number at another company that you moved to Koodo so you can keep the same number!
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Marc Vicente

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no i didn't
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Dennis, Mobile Master

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Pull the battery and sim for a few mins and try again

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