Offer unlimited texting with seasonal hold.

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  • Updated 4 years ago
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When you do seasonal hold @ 15.00 per month why not give your customers unlimited texting with that like the basic prepaid plan which costs 15.00 instead of just holding a phone number for that cost or offer to switch to prepaid basic for the 6 months.
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Debbie Sewell

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Posted 4 years ago

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Jonathan I, Mobile Master

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Hmm. Not a bad idea actually. Especially since it went up from $10 to $15 for no reason, really.
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KaneSlavik

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The point of Seasonal Hold is to suspend the entire service because you won't be using your phone when you're out of Canada. It makes little sense to allow Unlimited Texting.
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Mark Kokolsky

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The texting wouldn't work while you would be down in Florida anyways, since the texting plans come with is only while your in Canada.

But its like Kane said, the whole point of seasonal hold is to suspend service since your not using the phone because your out of country. Im sure Koodo doesn't want it to just turn into a cheap text only plan.
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Debbie Sewell

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Not saying I would use it while out of country but DO return to Canada for Christmas time and having texting would be hand at that time. Since you are paying for seasonal it is not going to turn into a cheap text only plan, just a text if you need to while on seasonal. No skin off their nose since you would mostly be out of the country and they are scooping up 15.00 per month for no service other than to keep your phone number. I will probably cancel my account completely next fall due to this. If they offered SOMETHING for the 15.00 other than holding your phone number I may stay with them. Once a person cancels their service they are more likely to look around at other providers when ready to go back. It would be a better way to keep their LOYAL customers happy.
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Chris Petersens

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I think the whole point of seasonal hold is for those who care to keep their number. Since you don't use the phone that much that losing your number is no big deal indeed canceling maybe better for you. Just curious, what is about their prepaid plan for $15 that is in appealing to you since it come with unlimited texting?
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Debbie Sewell

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When in Canada I have a Canada wide plan as we live in a rural area long distance from everyone. Koodo does not offer to switch you to a prepaid plan from a monthly plan instead of the seasonal service or I would do that. When we return to Canada for Christmas we stay with our kids are left with no phone as our kids, like many people these days, do not have a land line, just their cell phones. We don't want to go back and forth between a plan and seasonal service for 2 weeks so have nothing. I bring my Magic Jack with me but doesn't help when out and about or needing to be picked up from the airport. The texting would be great for that period.
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Debbie Sewell

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Oh, and I do use my phone a lot for talk and text when in Canada but Never use Data. A return to better, more affordable talk and text plans would work for me. I notice that Koodo added a talk and text to their line up last week but it is the same price they were advertising the week before without the minimal data and now the plan with minimal data has increased another 5.00 a month and also the offer expires end of March, we don't return until end of April so once again they strike out with me.
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Chris Petersens

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Just invest a few bucks in a prepaid SIM and switch from paying monthly to prepaid instead of seasonal hold. You get to keep your number and have unlimited text.
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Mayumi, Mobile Master

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You don't have to unlock your phone to switch from monthly to prepaid.
Prepaid sim is $20. When you switched to prepaid, you have to pay off any negative tab balance like everyone mentioned.
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Debbie Sewell

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Good to know, and can you keep your phone number?
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Mayumi, Mobile Master

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Yes. You need to get a prepaid sim card and activate it.( do not cancel postpaid account before you transfer your number). I believe you need to contact customer service to transfer/port your postpaid number to prepaid.
Once transfer is done, your post paid account will be cancelled and Koodo will send you a final bill with any tab balance.
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Sophia, Mobile Master

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Just out of curiosity, Debbie, you said you talk (and text) a lot, roughly how much talking do you do? Is it mostly local or LD? You might find prepaid more to your liking and even consider one of the prepaid "unlimited" plans, though LD minutes are not included in that (they always take booster minutes).
But at $0.05 per minute you might actually end up cheaper... though everybody's definition of "a lot" varies :D

Another advantage of prepaid that I don't think anybody has mentioned yet, is that you actually only need to renew it within 90 days of the last expiry date... meaning you could travel for 3 months without spending a single penny. Or travel for 6 months while only topping up once in between. Beware though you DO renew it within the 90 days, because if you wait one day longer, you'll lose your number & all remaining boosters.
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Debbie Sewell

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We don't have a land line. When in Canada we have a Magic Jack and the cell phone. We are Long distance from everyone we know from family & friends to doctors and dentists. Paying for LD isn't sensible. The Magic Jack is a big help but we keep it with a US number. The Koodo is our only Canadian number. Definitely too much to pay .05 per minute, especially when it includes incoming calls. Not sure which way I will go yet. Cell plans are definitely not snowbird friendly. I think companies like Rogers (AT&T in the U.S.) are missing out on a big market not offering something to snowbirds that they could have in Canada and take with them to the U.S. without paying all kinds of roaming fees. The phone I get in the U.S. is extremely inexpensive.
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Ahmad

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I was just about to say what Kane said. I really thought others would see it too lol. Sure it would be nice but it makes absolutely NO SENSE in terms of what the seasonal hold is for.
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Chad Burr, Mobile Master

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Why not just offee a text only plan to postpaid subs? 15$ with no mms
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Some random Mobile Master, Mobile Master

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Probably because 15% of $15 is only $2.25 and only amounts to $54 after 24 months. It would probably have to be a No Tab plan anyway. Even on TabSmall, I can't see Koodo giving out $150 while only claiming back $54 for the 24-month commitment.

I like the idea though! A $15 SMS-only postpaid plan. However, with the current 24-month cap, I can't see such a plan coming with any form of Tab.
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Chad Burr, Mobile Master

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Good point, only available with sim only customers makes sense.
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Some random Mobile Master, Mobile Master

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In such a scenario (SIM-only), then I agree wholeheartedly! Bring it on :)
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Sophia, Mobile Master

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I don't really see the advantage to that... except perhaps international roaming and all available add-ons ($10 unlimited incoming? YES!) - in that case I too would say bring it on :D
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Kam

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I would think be more appropriate is you pay the 15 bucks now and get all or some of that back discounted from your bill when you come back.

I think that would be decent. Gym memberships do it.
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Debbie Sewell

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Brilliant idea! Half or 1/3 of it back when you return would be great.

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