Odd Prepaid Emails

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  • Question
  • Updated 3 years ago
  • Answered
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I've just received two identical emails in the past hour with the subject line "Welcome to Koodo Prepaid, Regan! Let’s get started." The emails look legit, but I have a tab plan and haven't changed anything on my account in months. Self-serve shows no change to my account. What do you think?
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Regan Riordon

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Posted 3 years ago

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Official Response
Hey everyone,

Timo got it right, that email was indeed a glitch. We're investigating the source right now. You can ignore the emails.

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