Occassional usage of a prepaid plan while travelling in Canada from the US

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I live near Seattle and periodically travel to Vancouver and the BC interior. By periodically, I mean once every 3-6 months for 2-3 days on average but sometimes up to a week. I have a phone with AT&T in the US.

What I'd like to do is get a prepaid plan in Canada that will let me use my existing phone (Nokia 1020 - and I know it needs to be unlocked). It sounds like Koodo's a great possibility

I'm fine with paying $15 for the prepaid plan for a month, even though I'm only there for a few days. However, I would, at the end of my stay, want to at least suspend my service. I would want to purchase a data add-on and a small number of calling minutes.

* Is it possible to suspend my account rather than cancel it and have to sign up each time I visit?
* If I can suspend it, how long can it stay suspended before Koodo considers it "abandoned" and cancels the account?
* Is there a cost for suspending an account?
* What happens to my remaining add-on data and minutes when I suspend my account?
* Under what circumstances would my add-on data and minutes expire?
* How do I reactivate my account the next time I'm there?

The idea situation is where I can travel to Canada, pay the $15 base rate, and make use of my data and calling minutes. When I leave, I suspend the account and my data and minutes stay banked up until the next time I'm in Canada (anywhere from 3-6 months later) when I pay another $15.

Thanks for your help!
David.
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David Strome

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Posted 3 years ago

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Sophia, Mobile Master

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Hi David,

You can't suspend your service on prepaid I'm afraid. You can however leave it dormant for 90 days - if you renew your base plan before then, all your boosters, number and account will still be there.

I would personally recommend you go with another provider that offers a 360 days account expiry if you top up $100. Rogers/Fido has a nice feature where you can buy a data add-on for just a few days, or a week.

You can still go with Koodo but I think there are better options for infrequent travelers such as yourself :)
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David, Mobile Master

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Koodo's parent company, Telus, offers a similar 365 day expiry for $100, and you can add up to 1GB in any 30 day period for an additional fee, or choose from a number other add on's as you need them. Your minutes carry from month to month, but data or texting express at the end of 30 days.
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Chad Burr, Mobile Master

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Or just set a calendar reminder and top up each 89 days? 15$ per quarter sounds better then 100$ a yr to me.


Just a heads up that you may need to register your American credit card to use it with koodo (unless you're going to buy vouchers at Canadian Walmart or other Canadian locations. You might be well off to buy your years worth of vouchera while you're up here.


Idk if the vouchers expire.
(Edited)
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Chad Burr, Mobile Master

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Or just set a calendar reminder and top up each 89 days? 15$ per quarter sounds better then 100$ a yr to me.

Just a heads up that you may need to register your American credit card to use it with koodo (unless you're going to biy vouchers at Canadian Walmart or other Canadian locations. You might be well off to buy your years worth of vouchera while you're up here.

Idk if the vouchers expire.
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David Strome

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Thanks everyone, this is all helpful. It sounds like the best thing for me to do is just sign up for the base rate plus a lower data plan. Was hoping to get the GB plan and carry that over to the next visit but don't want to risk paying another month just to keep it and not actually visit. It doesn't matter if I'm assigned a new number each time.

I understand that the first time I sign up, I'll need to pay cash at a Koodo location. And that I could get vouchers for subsequent visits. However, would another option be to load up the account with say, $100, and then just draw that down over the year? Or are vouchers the only way?

thanks again!

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