numeric code pound key problems

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  • Question
  • Updated 5 years ago
  • Answered
i cant send or receive texts when i call out it says this is an important message from koodo mobile please enter my 4-6 numeric account pin followed by the pound key
i have never had this happen to me? has anyone had this?
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Molly Hintz

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  • frustrated

Posted 5 years ago

  • 1
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Myke

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And what happens when you enter your pin?
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Molly Hintz

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i dont know my pin never done this before, and everythings under my mothers name
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Myke

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You should probably get your mom to call in and see what's going on with the account.
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Molly Hintz

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thanks
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Timo Tuokkola, Mobile Master

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Sounfs like there are payment issues and the line has been redirected to payment management.

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