Number changed....still can't use phone . HELP!!

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I recently applied online for a number change for my LG Banter (cdma) phone. All went okay, until I tried to send a text....I could not use my phone at all. I tried the instructions given for programming online, but was unsuccessful. I do not have a landline to call koodo from, as my cell is my only phone. How can I get my phone activated again?
Photo of Juanita Muise

Juanita Muise

  • 70 Points
  • sad

Posted 5 years ago

  • 1
Photo of Camilo_A

Camilo_A

  • 31,032 Points 20k badge 2x thumb
Hi there Juanita... this number change, was for a number that was active somewhere else that you are porting to Koodo? Or was it simply a number change for a random number?

Meanwhile try to reprogram your cellphone by doing the following:

On the handset, dial *22803 + send.

Keep up posted...
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
Any luck on the number situation, Juanita?
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 140,052 Points 100k badge 2x thumb
If *22803 doesn't work, you will have to call koodo from another line since they'll need to walk you through manually programming the phone. The toll free number is 1-888-995-6636.
Photo of MarioB

MarioB

  • 370 Points 250 badge 2x thumb
If the manual programming does not work, then it's a handset issue.

This conversation is no longer open for comments or replies.