number change

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  • Updated 5 years ago
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would like to have my cell number changed to a different one.is that possible an what does it cost?
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Terry Vaughan

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Posted 5 years ago

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John Burke, Mobile Master

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Is there a particular reason you want to change it?

I haven't in a while so it might have changed since then, but about 2years ago I wanted to change mine (didn't like the area code on one of them, LoL) & there wasn't a charge.
I did it at a Koodo store.
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Marcus Fenix

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You must have gotten a really nice agent John, because there's a $25 fee if you want a Koodo rep to change your number for you. There are only 2 specific situations where the fee isn't charged.

In most cases, the customer can change the phone number on their self serve account.
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John Burke, Mobile Master

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Ah cool, ya I went in there all the time (often just to chit-chat since I work in mobile development & they're store is close to my office) so they knew me by name, LoL.
With all the devices & SIMs I had on my account (prior to the Mobile Master program) the agent might have waived it for me.

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