I had a phone number active at TELUS. I ported it to Virgin Mobile. Apparently, TELUS doesn't cancel the line after a port out. They just suspend it, and postdate a cancellation for the end of that billing cycle. So my number is suspended until July 10 at TELUS. I could receive calls at Virgin Mobile without any problems because the number was transferred to Bell/VM system and TELUS' suspension couldn't interfere with it. Then, I ported the number to Koodo. Now, the number is no longer at Bell/VM, it is active at Koodo for outgoing calls and texts, but it can't receive calls because the calls are going to the suspended TELUS line. How do I get this resolved?