Number Porting from Fido to Koodo Not working from all devices.

  • 1
  • Question
  • Updated 8 months ago
i just port my number from fido to Koodo. now i am not able to call through home Voip devices(freephoneline.com) to my koodo cell phone. bell to koodo/ fido to koodo works fine.
when i called on my cell phone getting following message
"Cellular no you have called is not assigned"
.
Photo of Muhammad A Khan

Muhammad A Khan

  • 92 Points 75 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,836 Points 50k badge 2x thumb
How long ago did you port the number?
Photo of Muhammad A Khan

Muhammad A Khan

  • 92 Points 75 badge 2x thumb
Friday 1st Dec 2017 at 5 pm EST. approximately 36 hours.
Photo of David

David, Mobile Master

  • 93,798 Points 50k badge 2x thumb
Sounds like your VoIP service has not updated it’s calling queues. If you can reach your newly ported number from Bell, Fido, landlines, etc, the port has completed.
Photo of Muhammad A Khan

Muhammad A Khan

  • 92 Points 75 badge 2x thumb
Thanks for your response. i am using VOIP services as a landline.
Let me contact my voip services to check.
(Edited)