Number of rings

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  • Updated 3 years ago
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how do I change the number of rings before voicemail picks up>
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Alex Wong

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  • frustrated

Posted 3 years ago

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Timo Tuokkola, Mobile Master

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If you're looking to increase the number of rings, you can't. The maximum delay koodo's system will allow before forwarding to voicemail is 30 seconds.
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Alex Wong

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Thanks Timo....opposite actually. It rings forever before VM picks up. Most callers hang up...
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Timo Tuokkola, Mobile Master

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It's not forever, as I said, the maximum wait is 30 seconds and the default is typically 25. Here are the instructions for how to adjust the timing though: (for android phones, although step 2 will work on any device)
1- Dial *#61# on your device. It should say something like this:

Call Forwarding
Voice: +########## after XX seconds
The "+###..." is the number that calls are forwarded to- write this down. The "XX" is the amount of time a caller has to wait in seconds.

2- Dial **61*+##########*11*XX# with "+###..." being the number you wrote down, and "XX" being the new amount of time. Note that the amount of time can only be increased/decreased in 5 second intervals, i.e. you can enter "15" but not "26". You should get a "Network Message" saying something like this:

Call Forwarding
Registration was successful

3- Everything should now be set up! You can check by dialing *#61# and seeing how much time the caller has to wait, or calling the device and seeing how long you wait until voicemail.

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