Number change proration question?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 611 mention

Hey, I currently have an unlimited Canada wide calling plan and I changed numbers about 2/3rds into my billing cycle, so about 10 days left. I never changed the plan or anything so I didn't expect any proration to occur but after reading about it, it appears as if it will.

I'm just wondering if my bill will be more because of proration? Because in my head I can't see how the bill could possibly be more with 0 chances of overages.. I don't even understand why a number change makes the bill prorated at all.

So - $59 plan, 2 thirds in, I change the number.. My final bill should still be $59 + tax because you prorate the 20 days and the remaining 10, correct?
Photo of infamousone

infamousone

  • 650 Points 500 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Hi,

There might be a slight overlap leaving it a little higher than usual but not by much. What happens is that you pay at the start of the month for your plan. Say for example your billing cycle starts on the 1st of the month, you paid for the full 30 days of the month. On the 20th you make the change, you will be reimbursed for the 21 to the 30, being charged for the 20th since you still used that day you will get refunded for the 20 to the 30. After the change, you will be charged from the day of the change (so the 20th) and charged until the last portion will be applied to the next bill as well as the next month's bill. I know this can seem a little confusing, but for greater details about it call *611 from your mobile phone!

Hope this helps!
Photo of RudyW

RudyW

  • 21,890 Points 20k badge 2x thumb
No, your bill won't be more. Proration doesn't mean you pay more.
Photo of infamousone

infamousone

  • 650 Points 500 badge 2x thumb
I was asking because people were telling me to change my number on the first day of a new billing cycle, or the last day of an old one to avoid extra proration charges. I guess that just for overages then?
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Yeah, if you change in the middle of a cycle, you will see more on the next month and less on the previous month but both equal each other out.
Photo of RudyW

RudyW

  • 21,890 Points 20k badge 2x thumb
Still, proration is not extra charge.
Photo of Dennis

Dennis, Mobile Master

  • 187,512 Points 100k badge 2x thumb
Still, changing your number does not result in proration. Your plan is the same.
Photo of Dennis

Dennis, Mobile Master

  • 187,512 Points 100k badge 2x thumb
You changed your number, not your plan. There is no proration that's applicable in this case. If there is, you will pay exactly the same thing
Photo of Kelvin

Kelvin

  • 1,300 Points 1k badge 2x thumb
Your minutes would be prorated if you have a certain amount of minutes on your monthly plan. Since you mentioned you have unlimited minutes across Canada, you will only see both phone numbers on your monthly bill but no additional charges.

This conversation is no longer open for comments or replies.